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Sales Management

All high-performing salespeople understand and consistently execute the top 10 behaviors necessary for success, which we outlined in our new Sandler book, The Sales Coach’s Playbook. Here are the top ten questions I utilize when helping salespeople benchmark and raise their performance:

Companies have a systematic approach to complete almost every task; from the production line to accounting and payroll. Companies rely on ........

There is no one-size-fits-all model for developing salespeople! Every member of the sales team has an individual “success code” imbedded in them, and the effective manager must dial into it in order to unlock their true potential. Once selling skills and sales process have been taught and behavior expectations are established, the manager’s focus must be on raising the performance bar with an effective sales coaching methodology.

Understanding when to take a coaching approach over a managing mentality can make a huge difference in your effectiveness as a leader. To be an effective leader you need to master both leadership styles; the key is to know when to wear which hat.

When you’re managing, you’re often organising a project, providing instructions, outlining the end goal for your business, and you may find yourself being more directive and task-oriented.

You and your team worked hard to land a new account and the prospect went with someone else. What now? If you’re at a loss for what to do next, below are five actionable items that you can implement with your team.

Here’s a mystery. We have a common language and a common process for every single department in the organization, except Sales.

According to a survey by Bain & Company, of 365 companies in Europe, Asia and North America, 81 percent believe that brands without a high-performing culture will never get beyond mediocrity. In other words, it is the culture of an organization that helps to drive it forward towards success.

Here are the 21 most important reasons why sales training programs fail to change a salesperson, from the point of view of all the ‘players’ involved: the sales manager, the trainer and the salesperson. The number one reason why sales training fails: No provision was made for follow-up BEFORE the training program was launched.

Gather a hundred sales managers into a room. Ask all the members of the group whether they provide coaching to the members of their sales team. The odds are good that all one hundred of them will say “Yes.”

Small business owners tend to stay small because they do not install systems and processes into their business. Most owners want to hire “experienced” sales people. The mentality is to hire someone, teach them about their products and services, then expect the person to “go sell”. What’s the problem? If we hire experienced sales people, once they learn the product or service, they should be good to go, right?